Towards better hospitality & patient care in your hospital...

Why TreatWell?

Despite superb medical care, limited ability to deliver timely  services to patients consistently, results in dissatisfied patients


TreatWell- your solution.

Single Platform for Patient Assistance & Staff Co-ordination

All requests, complaints can be tracked & monitored for timely completion ensuring best patient care

Customized Mobile App for Patients

Patients can raise requests directly from mobile App
Do's & Don'ts regarding patient's medical condition to go directly on mobile, relieving stress
To assist in post-discharge patient care, ensuring engagement

Instant Feedback While Patients Are In-house

Feedback in real-time with instant notifications to staff & management - ensuring instant service recovery, avoiding negative word-of-mouth, social media publicity

Net Promoter Score & analysis


Tracking & Monitoring Platform

All requests, complaints to be tracked, ensuring closure time adherence

Automated escalations, facilitating accountability

Real-time visibility into operations


Reports and Analytics

Daily automated reports for Managers

Ready-made graphical dashboards on trends for various parameters like TAT, Quality, Performance etc

Analytics for departments by day, hour of the day, most common requests / complaints helping business process re-engineering


Other Benefits

Improve productivity by 20-25%

Easy Ops Audits - one-click report generation, records maintained for years

Better utilization of manpower

Better Vendor Management - ensures SLA adherence

Easily accessible through any device - mobile, tablets, desktops

SMS, Email integrations


You're in Good Company



Superb product. Has made our operations amazingly streamlined and is a key tool in helping us move towards patient delight.

- Dr Narayani, CEO @ Fortis, Mulund (Mumbai)



Mayank Gupta

An enthusiastic techie, this ex-Googler has 15+ yrs experience in designing & implementing robust, reliable & scalable architecture. He started his career with Trilogy after doing Comp Sc Engg from IIT-Kanpur.

Mudit Khandelwal

A go-getting business strategist, brings in 13+ years of experience across product management, strategy & technology following his stints @ IIT Kanpur & IIM-Ahmedabad


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