Towards better hospitality & patient care in your hospital...
TreatWell
Why TreatWell?
Despite superb medical care, limited ability to deliver timely services to patients consistently, results in dissatisfied patients
TreatWell- your solution.
Single Platform for Patient Assistance & Staff Co-ordination
All requests, complaints can be tracked & monitored for timely completion ensuring best patient care
Customized Mobile App for Patients
Patients can raise requests directly from mobile App
Do's & Don'ts regarding patient's medical condition to go directly on mobile, relieving stress
To assist in post-discharge patient care, ensuring engagement
Instant Feedback While Patients Are In-house
Feedback in real-time with instant notifications to staff & management - ensuring instant service recovery, avoiding negative word-of-mouth, social media publicity
Net Promoter Score & analysis
Tracking & Monitoring Platform
All requests, complaints to be tracked, ensuring closure time adherence
Automated escalations, facilitating accountability
Real-time visibility into operations
Reports and Analytics
Daily automated reports for Managers
Ready-made graphical dashboards on trends for various parameters like TAT, Quality, Performance etc
Analytics for departments by day, hour of the day, most common requests / complaints helping business process re-engineering
Other Benefits
Improve productivity by 20-25%
Easy Ops Audits - one-click report generation, records maintained for years
Better utilization of manpower
Better Vendor Management - ensures SLA adherence
Easily accessible through any device - mobile, tablets, desktops
SMS, Email integrations
You're in Good Company
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Testimonials
Superb product. Has made our operations amazingly streamlined and is a key tool in helping us move towards patient delight.
- Dr Narayani, CEO @ Fortis, Mulund (Mumbai)
Founders
Mayank Gupta
An enthusiastic techie, this ex-Googler has 15+ yrs experience in designing & implementing robust, reliable & scalable architecture. He started his career with Trilogy after doing Comp Sc Engg from IIT-Kanpur.
Mudit Khandelwal
A go-getting business strategist, brings in 13+ years of experience across product management, strategy & technology following his stints @ IIT Kanpur & IIM-Ahmedabad
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